Hostgator vs Namecheap Review – which company provides the best webhosting in the year 2020? Is Namecheap a SCAM? Find out the truth in this hosting comparison.
It does not matter whether you have a small, medium, or big size business; you need a website for it to thrive. Additionally, having an online store permits you to tap the countrywide and global market too. Hiring the services of a reputable web design agency and purchasing a suitable domain name is essential, but choosing a reputable web host is paramount for your online store. We shall be comparing two of the leading web hosts, Hostgator vs Namecheap, to determine which one of them offers you the best value for your money. I shall be evaluating the cheapest plan offered by both the web hosts plus shall check for parameters like:
• The hosting price
• Types of packages offered
• Included freebies
• Availability of the support staff
This company is famous worldwide for domain names but they offer web hosting as well. Although they started with the former, they started offering the latter later on. I decided to purchase their cheapest plan and set up a website with it following which I decided to use Pingdom, a web performance and monitoring site to check to evaluate detailed performance statistics such as speed and uptime. As this company excels at domain names, it is but obvious that they will provide one free of cost if you sign up for their hosting plan. They will also help you migrate the hosting service if you already have a website set up somewhere else. I was pleased with their 30-days money-back guarantee. If you do not like their web hosting services, you can back out. Apart from offering standard applications like WordPress and features such as cPanel access, they offered unmetered bandwidth on their cheapest plan, which includes a free SSL certificate. The catch is that this offer is valid for one year, after which you have to pay. The price includes twice-a-week backups. Namecheap also offers 50 MySQL databases with their cheapest plan, as well as the option to set up three websites. The price includes 50 email addresses too. Everything seemed rosy during the first month, following which the uptime decreased well below the industry average to just 99.821%, which equates to more than an hour of downtime each month. Can you imagine the disaster your online business would have to face if this downtime occurred during a busy sales season?
Poor customer service
Speed is an extremely important criterion, as most people hardly wait for more than 5 seconds for a webpage to render on their screen after they have typed its address and clicked on the submit button. I was utterly disappointed with the average page speed of 830ms that Namecheap offered, which is excruciatingly slow compared to hosts like Hostgator. Customer service is another point that left me disappointed. Although Namecheap has a decent list of frequently asked questions and their answers, the individual handling their support was unable to sort out my problem. He passed on my query to someone else, and that person too followed the same routine. It took well over 10 minutes to get my problem resolved. Although I was evaluating their “Stellar” pack (a shared hosting bundle), which costs $1.44 per month, they have other shared hosting plans like “Stellar Plus” and “Stellar Business.” The last-mentioned plan includes cloud-based hosting. You have to pay an additional $1 per month if you need a datacenter located in the United Kingdom. The hosting price doubles after the first year, meaning you have to pay $2.88 monthly from the second year onwards. The company offers a website builder with all of their shared hosting plans. You can save money by paying for one year upfront. The company also offers “reseller,” “VPS,” and “dedicated” hosting.
This company has been in the business of web hosting for many years and are still improving the quality of their service that is already excellent. With an average uptime hovering between 99.99% to 100%, they are way ahead of Namecheap. Like the latter, Hostgator too provides unlimited bandwidth. However, they are miles ahead of Namecheap as they also offer unlimited storage. Their shared plan includes a free domain for the first year along with a free SSL certificate. Their excellent customer support staff bowled me over as I could connect them via live chat instantaneously, and they answered all of my questions within a couple of seconds. I wished that the company offered a faster average page load time, but the blazing speed of their server and its excellent uptime compensates for that negligible flaw. They only offer a single email account, but I am looking for speed and reliability in hosting so I did not put too much importance into this aspect.
Hostgator is so sure about their uptime that they offer a guarantee, offering their clients one month of credit if the uptime drops below 99.9%. The company’s confidence in their service is borne by the fact that they offer a 45 days money back warranty, though I doubt if you will ever need it. Their plan includes a drag-and-drop website builder. Select from a wide selection of themes as well as pre-built sections to craft your website and build it quickly. Like Namecheap, this web hosting company provides migration from a different host to its own servers as well. They offer three shared hosting plans, “Hatchling” at $2.75 per month, “Baby” at $3.95 per month, and “Business” at $5.95 per month. The “Hatchling plan offers a single domain, free WordPress and industry-standard cPanel, unlimited bandwidth, plus free domain and SSL certificate. The “Baby” plan has all the features of “Hatchling” plus unlimited domains. You get a free upgrade to positive SSL, free dedicated IP, and free SEO tools with their “Business” plan. Their QuickInstall tool allows one-click installations. It is available on all of their plans and allows you to easily create any website including E-commerce stores, photo galleries, wiki, CMS, and forums effortlessly. Their servers run on different platforms including PHP, Linux, MySQL, and Apache, making it compatible with thousands of applications and software. No such feature is available on Namecheap.
Hostgator vs Namecheap verdict
If you are looking for a cheap domain name provider, then Namecheap fits the bill. However, when it comes to hosting a website on a server that offers unlimited bandwidth and nearly 100% uptime, look no further than Hostgator. The slight difference in hosting plans is negligible when you consider the ease of use of Hostgator and their excellent 24 x 7 support staff that offer solutions to your problems within a couple of seconds.
Joe Vays received a Masters Degree in computer science from Cambridge University. Joe has been working as a full-time web developer for the past 7 years. In his spare time, Joe enjoys traveling and playing competitive tennis.